Usability Score
Standards
Nielsen’s 10 Heuristics, Core Web Vitals
Checks
Load time, touch target size (44×44px per WCAG 2.5.8), viewport configuration, font sizes, interactive element spacing
Methodology
VertaaUX combines deterministic rule engines, heuristic models grounded in WCAG 2.2 and Nielsen's usability heuristics, and AI-assisted analysis across 7 scoring categories to produce actionable audit reports. This page explains exactly how. See real audit examples to understand the depth of our analysis.
Every VertaaUX audit follows the same six-step pipeline from URL submission to interactive report.
User submits a URL. No browser extension or code snippet required. The engine accepts any publicly accessible web address and queues it for immediate processing.
A Playwright-based headless browser loads the page at 1920×1080, executes JavaScript, and waits for network idle. Timeout: 30 seconds. This ensures audits reflect what real users see after dynamic content loads.
Full DOM snapshot, computed styles, ARIA tree, and viewport screenshot are captured. The ARIA tree extraction enables accessibility analysis without relying solely on source HTML.
Seven audit modules run simultaneously: Usability, Clarity, Information Architecture, Accessibility, Conversion, Semantic HTML, and Keyboard Navigation. Parallel execution keeps total audit time under 30 seconds regardless of page complexity.
An LLM layer reviews borderline findings, adds context-dependent analysis, and generates human-readable explanations. The LLM does not replace deterministic checks — it supplements them for nuanced, qualitative findings.
Scores, issues (with severity, WCAG reference, CSS selector, confidence, and fix guidance), and an executive summary are assembled into an interactive report. Each finding links directly to the relevant standard.
Each audit evaluates seven dimensions. Every category is grounded in established standards and research. Weights reflect the relative impact each dimension has on overall user experience quality.
Standards
Nielsen’s 10 Heuristics, Core Web Vitals
Checks
Load time, touch target size (44×44px per WCAG 2.5.8), viewport configuration, font sizes, interactive element spacing
Standards
AI Clarity Model, Reading Ease Metrics
Checks
Reading ease, message hierarchy, brand clarity, ambiguity detection, CTA action strength
Standards
Information Architecture Patterns
Checks
Link clusters, heading hierarchy, click depth, navigation redundancy, breadcrumb clarity
Standards
WCAG 2.2 Level AA
Checks
Color contrast (WCAG 1.4.3), alt text (1.1.1), form labels (3.3.2), keyboard navigation via behavioral probing (2.1.1), ARIA landmarks, focus management with programmatic focus/blur detection (2.4.7)
Standards
Persuasive Design, CTA Quality
Checks
CTA placement and wording, page dead-ends, trust indicators, social proof, friction points
Standards
HTML Living Standard, Schema.org
Checks
Section-scoped heading hierarchy, landmark roles, valid ARIA attributes, semantic element usage, structured data presence
Standards
WCAG 2.1.1 Keyboard, 2.4.7 Focus Visible
Checks
Tab order, focus indicator visibility via focus/blur style diffing, keyboard traps, modal Escape key behavioral testing, skip links, roving tabindex
Each dimension starts at 100 and deducts points based on issue severity: critical issues deduct 15 points, warnings deduct 8 points, and informational findings deduct 3 points. The composite score is the weighted average across all seven dimensions.
Deduction Scale
−15 points
Blocking issues that significantly harm usability, accessibility compliance, or conversion.
−8 points
Moderate issues that degrade experience or create unnecessary friction.
−3 points
Low-impact findings and optimisation opportunities for incremental improvement.
Honest transparency: these dimensions are outside our current detection scope.
Direct answers to common questions about how VertaaUX audits are conducted and validated.
VertaaUX grounds every audit in WCAG 2.2 Level AA for accessibility, Nielsen’s 10 usability heuristics for interaction quality, and Google’s Core Web Vitals for performance. The WebAIM Million report found that 96.3% of home pages had detectable WCAG failures — VertaaUX checks the same criteria automatically on demand.
VertaaUX separates deterministic rule checks — which produce binary pass/fail results with no ambiguity — from LLM-assisted findings, which carry explicit confidence scores. Findings below 70% confidence are labelled as informational and never promoted to critical severity. Deque research estimates automated tools detect 30–50% of real-world issues, so VertaaUX combines automated rules with AI synthesis to maximise coverage while minimising noise.
The VertaaUX ruleset is reviewed quarterly. Updates include new WCAG criteria as they reach Candidate Recommendation status, revised Nielsen heuristic weightings based on benchmark validation, and corrections informed by continuous precision and recall tracking. The current ruleset version and changelog are published on the benchmarks page.
Yes! Visit our examples page to see 5 complete audits of well-known public sites, or try the sample report for a quick overview.
VertaaUX publishes its accuracy metrics, benchmark results, and sample outputs so you can evaluate methodology claims independently.
Industry-specific signals, conversion benchmarks, and audit checklists built on top of the same core methodology.
Reduce churn and improve onboarding by fixing UX and accessibility issues in your SaaS application with automated, continuous auditing.
Increase conversion rates and reduce cart abandonment by optimizing checkout flows, product pages, and mobile shopping experience with UX auditing.
Ensure WCAG compliance and HIPAA-aligned UX for patient portals and healthcare applications with automated accessibility auditing and monitoring.
Balance strong security with seamless UX in fintech products, ensuring accessibility compliance and intuitive user flows in financial applications.
Support learners with accessible course experiences, clear navigation, and WCAG-compliant learning platforms through automated UX and accessibility auditing.
Improve listing discovery, trust signals, and checkout reliability to drive marketplace conversion rates with automated UX and accessibility audits.
Ensure Section 508, WCAG 2.1 AA, and ADA compliance for government portals and citizen-facing digital services with automated UX auditing.
Improve donor conversion, volunteer sign-ups, and ADA compliance for non-profit websites with cost-effective UX auditing.
Optimize booking flows, reduce abandonment, and ensure accessibility compliance for travel and hospitality websites with automated UX auditing.
Improve property listing discoverability, lead capture forms, and mobile UX for real estate portals and agency websites.
Enhance client intake flows, improve trust signals, and ensure ADA compliance for law firm and legal services websites through UX auditing.