Support & Help Center

Click "Sign in" in the top navigation and choose to sign in with Google or GitHub. No password required!

After signing in, go to the Dashboard and enter the URL of the website you want to audit. Click "Start Audit" and wait for the results. Typical runtime is 20–30 seconds.

Audit scores range from 0-100 across categories like Performance, Accessibility, SEO, Visual Design, and Content Quality. Higher scores indicate better UX practices.

Yes! Click "Share" on any audit to generate a shareable link. You can set an expiration date and make it public or private.

Click "Export PDF" on any audit to download a comprehensive PDF report. Pro and Team tiers can customize report branding.

You can run multiple audits and review results side by side in your dashboard. Teams can use exports and API workflows for deeper comparisons.

The free tier includes 3 audits per day with core scoring and an accessibility check—no credit card required. Upgrade for history, PDF exports, and deeper suggestions.

Go to Settings → Billing and choose a plan (Pro, Team, or Enterprise). Payment is processed securely via Stripe.

Yes! Cancel anytime from Settings → Billing. You'll continue to have access until the end of your billing period.

We offer a 14-day money-back guarantee for annual plans. Monthly plans are non-refundable but can be canceled anytime. Contact billing@vertaaux.ai for refund requests.

VertaaUX works on all modern browsers: Chrome, Firefox, Safari, and Edge. We recommend the latest version for best performance.

Yes, authenticated and protected environments are supported for eligible plans with guided setup. Contact support if your flow requires custom authentication handling.

Audits blend rule-based checks (WCAG-inspired), heuristics, and AI summaries. They reliably surface common accessibility and clarity issues, but you should validate critical flows with your own analytics and user testing.

We store audit results for your convenience but don't store the actual website content. You can delete audits anytime from your dashboard. See our Privacy Policy for details.

VertaaUX uses OAuth authentication (Google/GitHub), so there's no password to reset. If you lose access to your OAuth account, contact support@vertaaux.ai.

Go to Settings → Account and click "Delete Account". This will permanently delete all your data within 30 days.

Yes! We use industry-standard encryption (TLS 1.3, AES-256) and follow GDPR/CCPA compliance. See our Security page for details.