Can I cancel anytime?
Yes, you can cancel your subscription at any time using the Stripe subscription management link. No questions asked.
How many audits can I run without signing up?
You can run 1 guest audit per day without an account. Sign in for free to get 3 audits per day, or upgrade to Pro for unlimited audits.
What payment methods do you accept?
We accept all major credit cards, debit cards, and PayPal.
Do you offer refunds?
We offer a 14-day money-back guarantee on all paid plans.
Can I upgrade or downgrade my plan?
Yes, you can change your plan at any time from your dashboard settings.
What counts as an audit?
An audit is a single analysis run against a URL. Each run produces scores and findings based on the page content and structure at the time of the scan.
Do you support scheduled audits and alerts?
Yes. Paid plans can enable scheduled audits so you can monitor a site automatically. You can also configure notifications when runs fail or when scores drop.
Can I run audits for client websites?
Yes. You can audit any website you have permission to test. For agencies and teams, upgrade to higher tiers for larger quotas and organization features.
Is my data private and secure?
We only use audit results to provide the service and improve reporting. Keep API keys and share links private, and avoid scanning sensitive internal pages unless you control access.
Do you have an API?
Yes. VertaaUX includes API access for programmatic audit runs and integrations. See the Developer Docs for endpoints, examples, and OpenAPI details.