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Marketplace UX & Conversion

Improve listing discovery, trust signals, and checkout reliability to drive marketplace conversion.

Last updated: December 16, 2025

Who Needs This Guidance

This page is for marketing_lead, pm shipping digital products in marketplace, ecommerce.

What to Prioritize First

Improve listing discovery, trust signals, and checkout reliability to drive marketplace conversion.

  • Revenue-critical user journeys and funnel drop-off points
  • Accessibility blockers that prevent task completion
  • Trust, clarity, and compliance touchpoints in key flows

How to Run Industry-Specific UX Audits

  1. Define the top workflows that impact retention or conversion
  2. Run automated UX and WCAG audits on those workflows weekly
  3. Prioritize fixes by severity, business impact, and risk
  4. Track score improvements release-over-release

Why Continuous Audits Matter

Teams in this industry move fast, and regressions can directly impact conversion, compliance, and customer trust. A recurring audit cadence helps prevent issues before they reach production.

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