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usecase

Audit Ecommerce Checkout Flow

Identify usability and accessibility issues in your checkout process that cause cart abandonment and lost revenue.

Last updated: December 16, 2025

Who It's For

This use case is ideal for marketing_lead, pm, frontend_dev working in ecommerce.

The Challenge

Without proper UX auditing, teams often struggle with identifying issues before they reach production, leading to user frustration and revenue loss.

Solution Approach

A systematic approach to UX auditing ensures issues are caught early, prioritized correctly, and resolved before impacting users.

Implementation Steps

  1. Set up automated auditing in your CI/CD pipeline
  2. Establish baseline metrics for accessibility and performance
  3. Configure alerts for critical issues
  4. Create a remediation workflow
  5. Monitor improvements over time

Expected Results

Teams typically see 20-40% reduction in production bugs, improved user satisfaction scores, and faster release cycles.

Related Topics

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Audit Ecommerce Checkout Flow | VertaaUX Learn | Vertaa